FAQS

What Is a Die Cut or Cut out Decal?
  Our decals are Computer Cut using large rolls of quality sign vinyl and the background is removed leaving the intended Shape. Decals are one Color and the background is what ever color or window that you stick them to...

How long will my decals last?
  We use high quality Oracal sign vinyl that will look good for 6 years or more....

When will My Decals Ship?
  If you get your order in before 3:00 PM Eastern Time Your order will ship the Next Business Day...( Bulk and Wholesale Orders may take a day or two longer)

How are my Decals Shipped?
 We use the U.S Postal service First Class Mail and we charge a standard $1.50 shipping fee on all orders except for bulk and wholesale. Small Decals do not come with a tracking number but medium and large sized decals do have tracking...

How will I know when my decals ship?
  You will be sent a shipping confirmation to your e-mail when your order ships..

Can I have the design Reversed to go on the inside of a window?
  Yes, just leave us a note at check out stating that you would like your decal reversed for the inside of a window....

Will the rear window defrost or wiper blade hurt my decals?
   The rear defrost will not hurt your decals but it is best not to put decals under any place where the wipers rub.

What if I never receive my order?
  Please let us know if you do not receive your order within ten business days of your confirmation e-mail so we can send you a replacement or find out what happened. If we are not informed within 30 days that you have not received your decal we are no longer responsible. 

How do I cancel an order?
  You can only cancel an order before 3:00 pm Eastern Time the day you order. We try to get orders out as fast as possible so please make sure you are ordering what you want...

Do you have bulk or wholesale pricing?
  Yes, our bulk prices are available in the drop down price menu for each listing. If there is no bulk price listed it's because we do not sell that listing in bulk...

What is your return policy?
   We want you to be happy with your Decals. If you decide the decal you ordered is not what you want we will Refund your money minus shipping after you return the decal to us in original condition within 30 days of order confirmation.
     Return Address: The Decal and sticker Mafia
                                 642 Maine Ave
                                 Farmingdale Me 04344
   If we made a mistake on the order please let us know so we can immediately send you replacement decals.. 

What surfaces do decals stick to? 
  Basically any smooth shiny surface including cars, trucks, windows, bumpers, jeeps, 4x4, laptop, coffee cup, rv, motor home, travel mugs, boats, fiberglass, helmets, motorcycles, guitars, aluminum, mirrors etc...
   Vinyl will not stick well to rough surfaces like cloth, canvas, concrete etc..